Principle of war #9 – Security
Security : Do not permit adversary to acquire an unexpected advantage
- Concerted action
- Unity of command
Moving on to our 9th principle in our battle for excellence.
As we continuously struggle to improve operations we do not want our arch-enemy (TIM WOODS) surprising us with a quality problem. Murphy’s law states “If there is a worse time for something to go wrong, it will happen then”.
When defects occur the organization has to respond in some way. We call this “Cost of Poor Quality”. COPQ includes obvious costs like overtime wages, expedited shipping, scrap, refunds, discounts, and so on. There are also less obvious costs like reputation, lack of a referrals, employee morale, and brand recognition. Murphy’s law tells us TIM WOODS wants to show up at the worst possible time to causes the greatest COPQ event for our organization. He is trying to make us fail big time. Reminder: TIM WOODS end goal is to put you out of business.
The two main focus areas for security is standardize successful processes and anticipate/prevent problems. Some Lean Six Sigma tools used are Total Production Maintenance (TPM), Failure Mode and Effects Analysis (FMEA), and mistake proofing devices. FMEA is a risk analysis tool that asks “What could happen?”, which allows for preventative actions, contingency plans, and emergency processes.
Do not regress and anticipate problems. No surprise attacks by TIM WOODS
Stay vigilant my friends, Erik